You Want Me to Do This Because Why?
Understanding Your Operators Resistance to Change How many times have you heard the phrase, “I’ve been doing this for over 20 years and this hasn’t been an issue before” Or “What makes you think we need to change this now?” I think those phrases are code words that...
A Glimpse into the Mindset of a Millennial
TIPS TO KEEP MILLENNIALS ENGAGED IN THE WORKPLACE I recently had an opportunity to serve as judge for a STEM (Science, Technology, Engineering and Mathematics) middle school project titled “The School of the Future.” The project was based on 4 criteria: the learning...
Please Don’t Judge Me!
USING INTERNAL AUDITS TO OPTIMIZE YOUR PROCESS I’ll be honest, I’d be embarrassed if you ever saw my work shop. I tend to be one of those people who works around my messes. I don’t normally detect how dirty my workspace is until my husband gently suggests that I...
The Cure for Summertime Blues
BENEFITS FOR HAVING A CROSS-TRAINED WORKFORCE If you are like me, you have summer on your mind. This is my favorite time of the year in the Northwest – the rain stops and the sun comes out. Long days, warm nights. And family vacation season! Without good cross...
A Hard Skill to Identify the Soft Art
CAPTURING THE NUANCES OF YOUR SKILLED WORKERS In a survey recently conducted by AKT and the Northwest Food Processors Association, manufacturers expressed concern about finding employees with the necessary skills to fill open positions while nearly all respondents...
We Tried That, But, It Didn’t Work
OVERCOMING THE OBSTACLES OF BEING A UNIQUE ORGANIZATION As you look at your organizational challenges, do you have some nagging issues that you can’t seem to resolve? One manufacturer shared they do a good job of implementing process improvements, but, they don’t seem...
Cooking and Process Improvement
Tips to Enhance Employee Involvement in Process Improvement I enjoy trying new recipes but if you know me at all, I’m not very good at following instructions. So, the first time I try a recipe, I will try to follow the instructions and for the most part, use the...
The Key to a Healthy Work Environment
Training Supervisors on Conflict Resolution Dealing with conflict is an important part of a healthy work environment. And making sure people have the skills to resolve those issues was so important that Job Relations Training was included as one of the four programs...
Do I Really Need a Training Methodology?
Introducing Job Instruction Training One way to remove variability from your process is to ensure the operators are properly trained. Sounds easy enough – but how do you go about doing that? Fortunately, a proven methodology has already been developed. Job Instruction...